Help

Support

Questions, bugs, and purchase help for CapSort, published by TheForklift.dev LLC.

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Email us

The fastest way to reach us. One person reads every message, so expect a reply within a few days rather than a bot.

forklift2flutter@gmail.com
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Found a bug?

Email what you were doing, what you expected, and, if you can, a screenshot of the issue itself. Much appreciated.

Report a bug
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Refunds

CapSort purchases go through Apple's standard App Store billing. Refunds are handled by Apple, not by us directly.

reportaproblem.apple.com

Frequently asked

Why does CapSort only see my screenshots, not my whole photo library?

That's by design, CapSort reads Apple's built-in screenshots collection only. It's not a general photo organizer.

Does CapSort upload my screenshots anywhere?

No. All sorting, cropping, and metadata scrubbing happen on your device. Nothing leaves your phone unless you tap export or share. See the Privacy Policy for the full detail.

How do I get a refund for a purchase?

CapSort purchases go through Apple's standard App Store billing, refunds are handled by Apple, not CapSort directly. Request one at reportaproblem.apple.com.

What happens to a screenshot when I sort it?

It's added to the folder (Photos album) you drop it in, and cleared from CapSort's queue so it won't show up again. Your original stays in your Photos library, sorting doesn't delete anything.

What happens when I trash a screenshot?

It's queued in CapSort's trash for the rest of your sort session, so you're not interrupted by a delete confirmation after every swipe. When you empty the trash, Apple's own one-time delete dialog confirms the whole batch at once.

I found a bug.

Email forklift2flutter@gmail.com with what you were doing, what you expected, and, if you can, a screenshot of the issue itself.